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Terms of Service

Please read these terms carefully before using MergeShot.

Last updated: May 2026.

1. Operator and contact

MergeShot (“MergeShot”, “we”, “us”) is operated by 4vor4 UG (haftungsbeschränkt), Bromberger Straße 20, 25474 Ellerbek, Germany, registered with the commercial register at Amtsgericht Pinneberg under HRB 17308 PI. For contact details see our Impressum.

2. Scope and acceptance

These Terms of Service govern your use of the MergeShot website at mergeshot.com, our waitlist, and the MergeShot product (account, photo upload, AI merging, result download). By using any of these, you accept these terms. If you do not accept them, please do not use the service.

Where any part of the service is currently in pre-launch, beta or free preview, additional or differing terms may be presented to you in-product. Those terms then take precedence over these general terms for that specific feature.

3. The service

MergeShot is an AI-assisted photo tool: you upload multiple similar photos of the same subject, and we return one merged image where each visible face has its best expression. The number of input images supported, the supported file formats, and other technical limits are published in-product and may change over time. Some parts of the service (such as the public landing page and the waitlist for upcoming features) do not require an account. Using the photo-merging product requires an account.

Outputs are generated by artificial intelligence and may contain artefacts, inaccuracies or unexpected variations. MergeShot is not a substitute for professional photo editing.

4. Account, eligibility and waitlist

To use the photo-merging product you must create an account using a supported sign-in method (currently Google sign-in or email magic link). You must be at least 16 years old. You are responsible for keeping your sign-in credentials secure and for anything that happens under your account.

By submitting your email to our waitlist, you agree that we may send you a single launch notification and, optionally, follow-up emails about MergeShot. You can unsubscribe or request deletion at any time.

5. Consent and acceptable use

Consent is required to use MergeShot. Before uploading any photo to MergeShot, you must obtain the express consent of every person whose face is identifiable in that photo to have their image merged by MergeShot. You confirm this consent at upload time by ticking the on-screen consent confirmation. Each upload re-asserts that confirmation, and we log it on the merge request for compliance and audit purposes. If you cannot obtain consent for everyone identifiable in a photo, do not upload that photo.

You also agree that you will not:

We may refuse, remove, or block requests that we reasonably believe violate these rules, and we may suspend or terminate accounts that do so repeatedly or seriously. Where required by law (for example for suspected CSAM), we will report violations to the competent authorities.

6. Your content and intellectual property

You retain all rights you have in the photos you upload (“Inputs”). You are responsible for making sure that you actually have those rights, including the consent of any identifiable people in the photo (see Section 5).

Images returned to you by the merge feature (“Outputs”) are produced by AI from your Inputs. Whether AI-generated images are eligible for copyright protection depends on the jurisdiction and the specific case; in many jurisdictions purely AI-generated images may not be protected by copyright at all. As between you and us, we therefore agree that:

To run the service, you grant us (and our infrastructure / AI-inference processors acting on our behalf — see our Privacy Policy) a worldwide, royalty-free, non-exclusive licence to host, transmit, process, transform and display your Inputs and Outputs solely for the purpose of operating MergeShot for you. This licence ends when the relevant content is deleted from our systems. Inputs are auto-deleted within 24 hours of upload, and Outputs are auto-deleted 30 days after the merge completes; you can also delete your account at any time to wipe both immediately.

We do not use your Inputs or Outputs to train AI models, ours or anyone else's. We only work with AI providers whose API terms similarly forbid using customer content to train their general-purpose models.

The MergeShot website, brand, code, design and prompts are owned by 4vor4 UG or its licensors and are protected by intellectual property law. These terms do not grant you any right to use our trademarks or brand without prior written permission.

7. AI transparency

Outputs are produced by AI. When you publish an Output created with MergeShot, we recommend that you clearly indicate that the image is AI-generated, in line with the transparency principles of the EU AI Act (Regulation (EU) 2024/1689).

8. Paid plans, billing and Merchant of Record

Some MergeShot features may be offered as paid plans (“Paid Plans”). The current price, the features included, the billing cycle (e.g. one-off, monthly or yearly), any free trial, and any usage limits are presented to you before you purchase and become part of the contract for that Paid Plan.

Merchant of Record. Payments for Paid Plans are processed by our payment provider acting as our Merchant of Record. This means the payment provider is the legal seller of record to you for billing, payment, invoicing, refunds, and the collection and remittance of any applicable VAT or sales tax. The payment provider's own terms and privacy policy apply to that part of the transaction in addition to these terms. The contract for the underlying MergeShot service itself is concluded between you and 4vor4 UG.

Subscriptions and renewals. Where a Paid Plan is offered as a subscription, it renews automatically at the end of each billing cycle for the same period at the then-current price, unless you cancel before the end of the current cycle. You can cancel future renewals at any time through the customer portal link provided to you on purchase or in your billing emails; cancellation takes effect at the end of the running billing cycle. Statutory rights of termination remain unaffected.

Price changes. If we change the price of a running subscription, we will give you reasonable advance notice by email. The new price applies to the next renewal after the notice period. You may cancel before the new price takes effect if you do not agree to it.

Refunds and right of withdrawal. Your statutory 14-day right of withdrawal under §§ 312g, 355 BGB, the loss of that right for immediate execution under § 356 (5) BGB, and the full refund process are described in our Refund Policy. The Refund Policy forms part of these Terms.

Taxes and invoices. Prices are shown including applicable VAT or sales tax where required. Invoices are issued by our payment provider as Merchant of Record.

Payment failures. If a renewal payment fails, we (or our payment provider on our behalf) may retry the payment, suspend access to the Paid Plan, or terminate the subscription in accordance with applicable law. Free features remain available even after a Paid Plan ends, subject to the limits then applicable to free use.

9. Service availability

We aim to keep MergeShot available, but we do not guarantee a specific level of availability or uninterrupted operation. We may update, change, suspend or discontinue parts of the service at any time, in particular for maintenance, security, legal reasons, or because a third-party processor changes its terms. Where we make material changes that affect you negatively, we will give you reasonable notice where possible.

10. Disclaimer of warranties

To the extent permitted by law, the service is provided “as is” and “as available” without warranties of any kind, express or implied. In particular, we do not warrant that AI Outputs will meet your expectations, be free of artefacts, or be suitable for any particular purpose. Statutory warranty rights of consumers under German and EU law remain unaffected.

11. Limitation of liability

We are liable without limitation for damages arising from injury to life, body or health, for damages caused by intent or gross negligence, and for damages under the Product Liability Act (Produkthaftungsgesetz). For damages caused by slight negligence we are only liable in the case of a breach of a material contractual obligation (an obligation the fulfilment of which is essential for the proper performance of the contract and on which you may regularly rely), and only up to the foreseeable damage typical for this type of contract. Any further liability is excluded.

12. Indemnity

You agree to release us from any third-party claims (including reasonable legal fees) arising from your breach of Section 5 (Acceptable use) or from a lack of necessary rights or consents for the photos you upload, to the extent permitted by law and to the extent you are responsible for the breach.

13. Termination and account deletion

You may stop using MergeShot at any time. You can delete your account yourself from the in-app account page (Your account → Danger zone → Delete account); doing so immediately removes your profile, your remaining credits, your uploaded photos, and your generated results. Records of past purchases are retained in anonymised form for as long as required by tax and accounting law (see Section 5 of our Privacy Policy). You can also request deletion by emailing us at hello@mergeshot.com. We may suspend or terminate your account if you materially breach these terms. On termination, your account data and any remaining Outputs will be deleted, subject to any retention obligations we have under law.

14. Changes to these terms

We may update these terms when we change or extend the service, or where required for legal or regulatory reasons. We will publish the updated version at this URL with a new “Last updated” date. For material changes that affect existing users, we will give reasonable advance notice (e.g. by email or in-product) and an opportunity to object before they take effect.

15. Governing law and venue

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, mandatory consumer-protection rules of your country of habitual residence remain unaffected. The exclusive place of jurisdiction for all disputes with merchants, legal entities under public law or special funds under public law is our registered seat.

Information on EU online dispute resolution and our position on consumer arbitration is provided in the Impressum.

16. Severability

If any provision of these terms is or becomes invalid or unenforceable, the remaining provisions remain in full force and effect.

17. Contact

Questions? Email hello@mergeshot.com.